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FAQ's

Do you have a refund policy? Yes, we offer a 1 month free trial period. During this time we hope you find our platform a perfect fit for your business, but should you cancel during this period you will not be charged.

What if I want to change plans? Changing plans is really simple once you are logged in, you can update your plan in the account settings area. Here you will be able to upgrade, downgrade and cancel your account at anytime.

How will I collect payments? No need for external hardware, simply sign up, click the link to start your Ezidebit direct debit account. Ezidebit will provide you with your own unique API code to enter into LinkFit and you're ready to process client payment right here from your LinkFit account.

Is my data safe and secure? Yes. Data security and protection is our highest priority. Our infrastructure employs the highest security features and protocols and our PCI compliant payment gateway ensures ours and your clients data is safe and secure.

What technical support do you provide? Unlike most online platforms, our technical support team are the people developing the software! This means you will be in the best hands possible and dont be surprised if you suggest a feature and the next day its ready to use!

Can I get assistance in setting up my account? Sure! our expert support team will be here to assist in getting your business setup on the platform. The best way to ask for help is through our support center.